PT Lesca Gadai Premier Privacy Policy

 

Summary of Policy
PT Lesca Gadai Premier is committed to protecting the personal data of customers and prospective customers in accordance with the provisions of the Personal Data Protection Law.
The company collects and processes only data that are relevant and proportionate for pawnshop operations, legal compliance, and fraud prevention.

 

Scope and Types of Data
The types of data we may collect include:

  • Identity data: name, NIK (National Identification Number), date of birth, address.
  • Contact data: phone number, email.
  • Financial data: account information, transaction history, credit information.
  • Collateral data: description and collateral documents, appraisal value.
  • Biometric data: if necessary for identity verification.
  • Communication and technical data: call recordings, access logs, IP address.

 

Purposes of Processing and Legal Basis
Purposes of data processing are for identity verification, collateral assessment, disbursement and management of loans, debt collection, fraud prevention, and fulfillment of legal obligations and regulatory reporting.  
Legal basis for processing is based on the data subject’s consent, contract execution, compliance with legal obligations, and the company’s legitimate interests provided these do not conflict with the rights of the data subject.

 

Processing Principles and Retention
PT Lesca Gadai Premier applies the principles of data minimization, purpose limitation, accuracy, and storage limitation.
Data are retained only as long as necessary for legitimate purposes or in accordance with retention periods set by applicable laws and internal policies.

 

Data Subject Rights and How to Submit Requests
Data subjects have rights including: access, correction, removal, processing restrictions, objection, portability, and withdrawal of consent.
To exercise these rights, customers may submit a request to the Data Protection Officer or the Compliance Unit via the company’s official contact channels (see the Contact section below).
Requests will be processed in accordance with the Personal Data Protection Law and internal procedures.

 

Security, Third Parties, and Cross-Border Transfers
PT Lesca Gadai Premier implements technical and organizational safeguards such as encryption, role-based access control, audit logs, and employee security training.
Processing by third parties (processors) is carried out only under written agreements that define data protection obligations.
Cross-border transfers of data are performed only when adequate safeguards are in place in accordance with applicable regulations.

 

Incident Handling and Policy Changes
Any data breach will be handled through incident response procedures and reported to authorities and affected data subjects when required by the Personal Data Protection Law.
This policy may be reviewed and updated; changes will be posted on this page together with the effective date.

 

Contact
Data Protection Officer / Compliance Unit
Email: cs.premier@lescagadai.co.id
Phone: (021) 3005 1075
Address: Jl. Pantai Indah Utara 2
        Arcade Business Center Blok 3 PP & PR
        Pantai Indah Kapuk, North Jakarta 14460

Chat Us